TERMS //001
Terms of sale
The agreement between you and SEAR when you buy from this site. Buying from one of our stockists instead? Their terms apply to that sale, not these.
01Who you are buying from
SEAR Plugs, a UK business, VAT GB 495 7857 15. These terms apply to orders placed on this website. Orders placed through a retail stockist are governed by that retailer's terms.
02The product
SEAR Plugs V2 is sold as one pair containing all four wing sizes and all three tip sizes, a leash and a carry case. There is no size to select: every box contains all twelve fit combinations.
03Prices and currency
Prices are shown in the currency of the market you have selected and include any duties and import taxes for that market. Sales tax or VAT is calculated at checkout according to your delivery address.
04Placing an order
Your order is accepted when we send you a confirmation email. If we cannot fulfil it - a stock error, or an address we cannot ship to - we will tell you and refund you in full.
05Delivery
We ship on a delivered-duty-paid basis. Delivery costs and transit estimates are shown at checkout before you pay. Standard transit is 4-7 working days.
06Returns and cancellation
You have 30 days from delivery to change your mind, and opened products are returnable. You cover the cost of return shipping; we refund the order once the return has been processed. Nothing here limits your statutory rights as a consumer.
07If something is faulty
If a product is faulty or not as described, contact us and we will replace or refund it. This is in addition to your legal rights, not instead of them.
08What SEAR is and is not
SEAR Plugs are water protection for sport. They are not a medical device, and they are not hearing protection against loud noise. If you have symptoms or a diagnosed ear condition, speak to a doctor before use.
09Governing law
These terms are governed by the law of England and Wales. If you are a consumer elsewhere, you keep the protections of your own country's consumer law.