How we handle your data

When you order we collect your name, delivery address, email, and the details needed to fulfil and tax the order. When you contact support we keep your message and the sport and fit details you give us, because that is what lets us diagnose a fit problem without asking twice.

We do not sell your data, and we do not share it with advertisers. We do not store your full card number - payments are handled by our payment provider, who never passes it to us.

Your details are shared with our payment provider, our fulfilment partner and shipping carrier and, where a market requires it, the customs authority. Each receives only what it needs to do its part.

You only receive marketing email if you asked for it, and every message carries a one-click unsubscribe. Unsubscribing does not affect order and delivery emails, which are part of the sale.

We use a small number of cookies to keep your basket, your chosen market and your currency. Analytics cookies are optional and only set if you accept them - see the cookie policy.

Order records are kept as long as tax and accounting law requires. Support conversations are kept while they are useful for helping you, then deleted.

You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Write to us and we will action it within one month.

Data questions go to the same address as everything else - use the contact form and mark the topic as "Something else".